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FAQS

1. What does Ram Jack do?
Ram Jack dealers (throughout the US and in Canada, Costa Rica, and Panama) install steel piles to support foundations. This can be done for new construction, or as underpinning for existing structures. Ram Jack dealers often offer other foundation repair related services, as well. Please contact us for more information, or to ask about your specific situation.

2. How long have you been in business?
Ram Jack has been in business for over 30 years, and has been at the forefront of steel pilings for foundations since the beginning. Our first patent was issued in 1987 and approximately 20 other patents have been, or are currently, owned by Ram Jack.

Ram Jack has spent 30 years developing and refining foundation repair solutions to ensure the best quality in the industry.

3. Can I buy Ram Jack products?
Ram Jack products can only be purchased and installed by trained Ram Jack dealers. Contact us for more information on how to receive assistance from a Ram Jack professional.

4. How do I know I have a foundation problem?
You can review the causes and signs of foundatoin failure on this website but the only way to know for sure is to have one of our trained specialists evaluate your homes foundation. Even the smallest cracks in sheetrock could be a sign of larger troubles. If you don’t have a foundation problem, we will inform you. If you do, we will recommend a proper solution to your foundation problem.

5. How can I tell if I have foundation problems?
Evidence of foundation failure is seen in a variety of ways: stair step cracks in your brick are the most common and obvious symptom of foundation failure. You may also see your chimney pulling away or you may even find cracks in the foundation itself. Inside your home, you may see cracks in your drywall, broken window panes, uneven floors, or doors that won’t open or shut properly. All of these signs indicate that your home’s foundation has moved and your home is out of alignment. The value of your largest investment may now be in jeopardy.

6. What happens if I call Ram Jack?
Ram Jack will send a professional representative to examine your home’s damage, measure variances in the foundation, and determine the best solution for your specific situation.

7. What kind of solutions does Ram Jack have?
For many situations, a Ram Jack steel driven pile system will be installed. The key to this system is the powerful dual hydraulic cylinders which drive the pilings with up to 70,000 pounds of driving force. In order to withstand the extreme pressures of Ram Jack’s hydraulic pile driving system, only heavy gauge high strength carbon steel is used along with a heavy wall independent guide sleeve. This unique design rifles the piling into the soil without the bending or deflection usually associated with inferior systems. Each steel pile is driven deep into the soil until a layer of bedrock or adequate load bearing strata is encountered. The depth of each pile may vary according to the underlying geological formations. Once all piles are securely set, the foundation is carefully lifted to an elevation of maximum practical recovery. This will permanently halt any further deterioration due to settling of your foundation.

Sometimes a customized remedy is required for a permanent solution. Ram Jack’s patented helical piles are the best solution for certain soil types, and for interior applications. High torque from hydraulic gear reduction motors spin helix discs deep into the soil until dependable load bearing strata is reached. Ram Jack has developed sophisticated software to assist engineers in designing the appropriate helix configuration based upon soil strength and applied loads. Our engineering department is consulted every day by engineers all over North America to aid in designing foundation solutions.

Helix piles are also excellent for new construction, especially when bad soil conditions are known to exist on the building site. Concrete foundations can be poured the same day and each pile is independently tested during installation by monitoring the torsion resistance. The Ram Jack new construction helix installations are especially useful in environmentally sensitive areas such as wetlands, tundra, or rain forests. In other situations, Ram Jack tie backs with specialized brackets may be the appropriate solution for the problem. Whatever the need, Ram Jack has a solution.

8. Why are Ram Jack solutions better than others?
Ram Jack offers the best piling system in the industry. All Ram Jack steel is ordered to our specifications directly from U.S. mills. In order to maintain the highest quality product, Ram Jack utilizes state of the art manufacturing processes. Computerized CNC units machine parts within a thousandth of an inch. Meanwhile, computerized plasma tables and robots cut and weld Ram Jack products to exact specifications.

Ram Jack products are coated with a highly durable thermal set plastic coating which ensures that all products will stand the test of time and are environmentally friendly. After the materials are clean and dry, the plastic powder is electro-statically applied. Finally, the product is guided through a 40 foot, high temperature curing oven to permanently bond the coating to the product. For over 30 years, the people of Ram Jack have dedicated themselves to providing a product and a service second to none. Through extensive research and development Ram Jack has engineered permanent solutions for a variety of problems.

9. What will happen if I don’t do the repair?
Over time, almost all foundation problems will get worse if they are not properly repaired. It’s up to the homeowner to decide whether or not to undergo the repair. It’s our job to provide you with the most appropriate remedy for your situation.



Serving the South Carolina cities of Aiken, Anderson, Barnwell, Batesburg-Leesville, Beaufort, Bishopville, Bluffton, Blythewood, Boiling Springs, Camden, Cayce, Chapin, Charleston, Cheraw, Chesnee, Chester, Chesterfield, Clemson, Clinton, Clover, Columbia, Conway, Darlington, Dillon, Duncan, Easley, Edgefield, Edisto Beach, Elgin, Florence, Folly Beach, Fort Mill, Fountain Inn, Gaffney, Georgetown, Gilbert, Goose Creek, Great Falls, Greenville, Greenwood, Greer, Hampton, Hanahan, Hartsville, Hemingway, Hilton Head, Hilton Head Island, Holly Hill, Inman, Inman Mills, Irmo, Irwin, Isle of Palms, James Island, Jamestown, Kershaw, Kiawah Island, Kingstree, Lake City, Lake Murray, Lake Wylie, Lamar, Lancaster, Latta, Laurens, Lexington, Little Mountain, Little River, Loris, Lugoff, Lyman, Manning, Marion, Mauldin, McBee, McClellanville, McCormick, Meggett, Moncks Corner, Mount Pleasant, Mullins, Murrells Inlet, Myrtle Beach, Newberry, North Augusta, North Charleston, North Myrtle Beach, Orangeburg, Pamplico, Parris Island, Pawley's Island, Pickens, Piedmont, Port Royal, Prosperity, Ridgeway, Rock Hill, Roebuck, Rowesville, St. Andrews, St. Matthews, St. Stephen, Saluda, Santee, Seabrook Island, Seneca, Simpsonville, Socastee, Spartanburg, Springdale, Sullivan's Island, Summerton, Summerville, Sumter, Surfside Beach, Swansea, Taylors, Tega Cay, Travelers Rest, Union, Wade Hampton, Walhalla, Walterboro, Ware Shoals, West Columbia, Willington, Winnsboro, Woodruff, and York.

Serving the Georgia cities of Allenhurst, Augusta, Blackshire, Bloomingdale, Blythe, Brooklet, Brunswick, Claxton, Darien, Dearing, Flemington, Folkston, Garden City, Girard, Grovetown, Gumbranch, Guyton, Harlem, Hephzibah, Hiltonia, Hinesville, Hoboken, Homeland, Jesup, Keysville, Kingsland, Ludowici, Lyons, Martinez, Midway, Midville, Millen, Nahunta, Newington, Odum, Offerman, Oliver, Patterson, Pembroke, Pooler, Port Wentworth, Portal, Register, Riceboro, Richmond Hill, Rincon, Sardis, Savannah, Screven, Springfield, St. Marys, Statesboro, Swainsboro, Sylvania, Thomson, Thunderbolt, Tybee Island, Walthourville, Waycross, Waynesboro, Woodbine, Wrightsville, and Vernonburg.